At JiJi Cares, every customer is family. We are committed to responding to inquiries within [24–48 hours] and resolving concerns with respect, transparency, and fairness.
Due to the nature of our products (perishable/consumable), All Sales Are Final
If your order arrives damaged, incorrect, or compromised, please contact us within [X days] with proof (photo), and we will replace or refund your purchase.
Orders are processed within 3-5 business days
Customers will receive tracking information once orders are shipped.
JiJi Cares is not responsible for delays caused by carriers, weather, or incorrect addresses.
We care for our planet and our people. We aim to use eco-friendly packaging whenever possible and are committed to uplifting our community through health education, cultural pride, and accessibility of natural care.
We are committed to providing natural, safe, and high-quality products. Every seamoss blend, tea, juice, and oil is prepared with care, using responsibility sourced ingredients. We do not use harmful additives or artificial preservatives.
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